A TLS/SSL error means that a secure connection could not be established successfully between your application, the proxy connection, and the destination website.

The error does not necessarily mean that your Rainproxy proxy is unavailable.

Check that your:

are configured correctly.

Different applications handle secure connections through proxies differently.

Make sure your software supports the proxy protocol you're using.

The destination website may reject or interrupt a connection for reasons unrelated to the proxy itself.

Some applications have their own SSL/TLS or certificate settings.

Incorrect application settings can prevent a secure connection from being established.

Create a new proxy and test the connection again.

If you're using country, state, city, ISP, or other targeting options, temporarily simplify your configuration.

This can help determine whether the issue is related to your selected proxy criteria.

If your software supports multiple proxy protocols, test another supported option.

Generate another session or proxy and compare the results.

Try connecting to another HTTPS website.

If other websites work but one specific website produces the TLS/SSL error, the issue may be specific to that destination.

If the issue continues, send Rainproxy Support:

This information helps our team identify the source of the issue more efficiently.